Terms and Conditions –
Refund and Cancellation Policy
1. Acceptance of Terms
By using this website and making a purchase, you agree to the following terms and conditions regarding our refund and cancellation policy. Please read this document carefully before placing an order.
2. Returns
We do not accept returns. All sales are final.
3. Refunds
3.1. Refunds will only be considered under exceptional circumstances.
3.2. To request a refund, customers must contact our customer service team at orders@richardsandrichards.com
3.3. Refunds will be issued only after our team investigates the issue to determine if a credit is due.
4. Cancellations
4.1. To cancel services, please reach out to our team at orders@richardsandrichards.com with your account information.
5. Changes to Terms and Conditions
We reserve the right to modify or update these terms and conditions at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review this page periodically for updates.
6. Contact Information
If you have any questions or concerns about our refund and cancellation policy, please contact us at 615.242.9600 or orders@richardsandrichards.com.
By using this website, you acknowledge that you have read, understood, and agreed to these terms and conditions.
