Paper Shredding FAQs

Here we share the answers to our clients’ most frequently asked questions about paper shredding. If you have a question we haven’t answered here, or if you would like more information, please complete the form on this page or call us at 615-242-9600. We’re always ready to help!


Q: Why is outsourced shredding better than using my office shredder?

A: Using an office shredder to destroy your confidential documents isn’t reliable, secure or efficient. Most office shredders are limited to basic strip cutting, which enables documents to be reassembled by hand or using specialized software. An identity thief can steal bags of shredded material from your dumpster and reconstruct your confidential documents. We control the process until the paper is melted for recycling so your documents remain secure.

Q: Do you provide one-time “purge” paper shredding services?

A: Yes. Anytime you have documents to purge, we pick them up and securely shred them for you. It’s easy: We can deliver a large quantity of security bins to your location for you to fill, or we can pick up your boxed records. It’s up to you!

Q: Do you provide scheduled paper shredding with regular pickups?

A: Yes. If you need a scheduled shredding service where we regularly pick up your documents for shredding, we bring locked collection containers to your office into which you can drop whole files to be destroyed. On a scheduled you set, we collect the contents of your shredding consoles and securely destroy them, keeping your information confidential every step of the way.

Q: Do I have to remove staples and paper clips from the documents to be shredded?

A: No, these items are destroyed during the shredding process and any of the small pieces are later removed at the recycling center as the shredded paper is moved over magnetic augers.

Q: How do I request that specific boxes from records storage be destroyed?

A: Send us a list of bar codes for the boxes in records storage you would like destroyed and request that they be shredded. To be sure that we don’t destroy anything in error, we will ask you for a signature on our shredding workorder, which shows which boxes are scheduled for destruction. Once we receive the signed workorder from you, we will securely shred your documents beyond recognition. They will then be pulped and recycled into new paper products.

Q: Can I drop off my documents for shredding?

A: Yes! Our walk-in shredding service hours are Monday through Friday from 8 a.m. to 5 p.m., no appointment necessary. We are located at:

1741 Elm Hill Pike

Nashville, TN 37210-5717

(615) 242-9600

Q: How much does your drop off shredding service cost?

A: Drop-off shredding costs $3.00 per 1.0 cubic foot (equivalent to a small banker’s or copier paper box) with a low $30 minimum per visit. We take cash or check at the time of drop off. If you would like to watch the shredding process, we welcome you! Please call us at 615-242-9600 to make an appointment so we have the appropriate staff available at the time of your shredding project.

Q: What size box contains 1.0 cubic foot of volume?

A: A 1.0 cubic foot box –measures about 10” x 12” x 15”, much like a small banker’s or copier paper box.

Q: Do you take residential drop off shredding?

A: Yes! You do not have to be an existing client or a business to use this service.

Q: Do you do residential shredding pickups?

A: Yes! We will pick up at your home for a small fee. If you prefer, you can drop off your documents at our facility for shredding at no extra charge.

Q: Do you charge by weight?

A: No, we charge by number of cubic feet of paper as described above.

Q: Do I have to put my documents in boxes before shredding, since you charge by the cubic foot?

A: No, we calculate the number of cubic feet you need destroyed based on the number of trash bags, etc. at time of delivery. We’ve been securely shredding documents since 1987, and we’re very good at judging shredding volume.