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Happy 20th WWW!

For those who wonder, it was 20 years ago on April 30, 1993 that the first website was born.  The website was created by CERN, or the European Organization for Nuclear Research and its URL is below.

http://info.cern.ch/hypertext/WWW/TheProject.html

This link from pcmag.com http://www.pcmag.com/article2/0,2817,2418330,00.asp has the information on how this all happened.

April 2013

 







Time for Spring Cleaning!

There are a number of items that need to be attended to with your records management on a regular basis.  Two that affect your security and compliance are your Security List and your Retention Schedule.

We safeguard the security of your records by limiting access to those in your organization that are placed on our Security List. 

However, if you do not update this list as people come and go – there may be people listed that should not have access or people that should have access that are not listed.  It is a good idea to review this at least annually to be sure it is up to date.

Please contact us for a current list and form to update it here>>>

Have you destroyed the records that should be destroyed?  Your retention schedule keeps you in compliance with the various privacy laws that govern your industry.  If you do not stay consistent with the schedule, it can be called into question during an audit.  So please check that you are up to date.

Contact us for a report on what you have in storage that should be destroyed >>>

Thank you and have a Happy Easter!

Sincerely,
R. Stephen Richards
President & CEO



April 17th      Cloud Back-up Workshop
                              (8:30a-9:30a)

April 17th       RRWeb Lunch & Learn
                                (12p-1:30p)

May 15th      Cloud Back-up Workshop
                              (8:30a-9:30a)

May 15th       RRWeb Lunch & Learn
                                (12p-1:30p)

All workshops and seminars are free to our clients with limited attendance.  Spaces will be held on a first come/first serve basis.  RSVP by clicking the link on the date you would like above.





Free Shred Day!

Richards & Richards, in cooperation with the Nashville Better Business Bureau, invites everyone, individuals and small businesses alike to destroy their confidential documents securely for one day only – at no cost!*

Location: 1741 Elm Hill Pike, Nashville
Date:      Saturday, April 20, 2013
Hours:     9am – 1pm
What:      Free Paper Shredding!

Richards & Richards and the Nashville Better Business Bureau want to help the community to protect themselves from identity theft.  So, pack up as much paper as you want – no limit – in boxes, cars or trucks and bring it to our location.  We’ll shred it all for free!

*This offer excludes boxes under management in our storage division.





Hard Drive Destruction –
Lets Get Real

As we know, a used computer’s hard drive contains old e-mail messages; credit-card, bank-account, and Social-Security numbers; and plenty of other personal information.  Because the information security field is my home turf, some of the talk I hear about how to destroy old drives makes me shiver as if I were back on that icy road.  Many so-called methods of destruction border on the insane and unsafe, not to mention the unreliable.  There is a whole lot of bad advice online, especially.  I can tell you most of these postings skirt the truth.  Some throw a tarp over it.

Click here to read entire article >>>>







 


How Long Should I Keep My Records

With April 15th coming up, we always hear this question. How long should I keep those tax records?

Here is our advice – and remember these are for your personal returns only, not business and if you have special circumstances contact your CPA and/or attorney for more information.

Keep for One Year

Your monthly statements of any financial accounts should be kept for one year. All paycheck statements, your W-2 form, and your retirement plan year-end statement. After you receive your W-2 form and check it against the last pay statement for the year, you can then shred and discard all paycheck statements.

Keep for Three Years

You should keep your federal income tax returns and related receipts and statements for at least three years. If you are audited, the IRS can review tax returns filed during the past three years, which includes requesting to see supporting documentation for the income and deductions you reported. As an example, you will need to keep your 2010 tax return and related papers until you file your 2013 tax return. It is generally safe to shred and discard it if after that. For more information see IRS Publication 552, Record keeping for Individuals.

How do I get rid of records I don’t need?

Glad you asked. With the threats of identity theft, you can never be too cautious about getting rid of records you don’t need. That is why we have a free shred day coming up on April 20th from 9am to 1pm. Just bring those old records to our facility at 1741 Elm Hill Pike and we are happy to securely shred those documents for you. Don’t just throw them away in the trash.

Cloud Computing

We’re sure you have heard this topic come up before.  But what is “cloud computing” and how does it affect me?  We have thought of this too.  That’s why we are offering a free education seminar on cloud computing and how you can benefit from it.  During the seminar, you will learn about the different types of data you use, different recovery times, and the different ways to manage this information.  You will also learn how a local company used these services to recover from the May 2010 flood here in Nashville.  Please contact us at dale@richardsandrichards.com to register for our free seminar on March 20th at 8:30am.  Those who have attended previous sessions left with the knowledge needed to make sure they have a plan in place in case they cannot access their facility or information.

Data Breach – Having a Plan

In a perfect world, where human error and malicious intent did not exist, we would not need to be prepared for a data breach. However, the fact is that most business will have some sort of “data-loss” incident that will warrant the use of data breach protocols. Remember – in today’s electronic world a lost USB drive, misplaced cell phone or a stolen laptop can account for a significant data breach.

  • It makes good business sense to have a data breach plan in place for when this occurs. Here are a few items to include in your plan.
  • What data is out there, who has access to it, and how do they access it?
  • What are the regulatory requirements that govern this information (include federal, state and industry specific)?
    Who is the person in the company that is notified if a breach occurs?
  • When is that person contacted? What warrants a breach?
  • Start looking at your Data Protection Plan – where are you vulnerable? How are your back-up tapes, drives or online backups secured? Do you require passwords and/or encryption on mobile devices?

Data Loss Can Happen Anytime, Anywhere

Fires, floods and tornadoes are very real threats to your business continuity. In the event of disasters like these, without proper contingency plans your critical business data can be severely compromised or completely lost. Fortunately, most disaster recovery plans include preparations and protocol to account for such natural disasters. And luckily, most businesses aren’t affected by natural catastrophic occurrences. Actually, there’s a higher likelihood of your data being affected by seldom-considered, everyday threats.

Are you prepared for everyday threats?

Have you thought about what would happen if you accidentally deleted a critical business file or application? How would you handle the random crash of a server? What if the person charged with taking the company backup home left it in their car on a hot and humid night, rendering the data unreadable? Would you be able to recover from your computer network being hacked?

These are very real everyday threats to business data that can be just as devastating as any natural disaster. Your disaster recovery plan should recognize and plan for such risks. You can begin by asking yourself key questions such as:

  • How often am I backing up my data?
  • Can I verify the frequency and proper backup and rotation of my data?
  • Is my backup stored a secure location, designed for long term preservation?
  • How will I restore my data in the event of loss?
  • Do I have data recovery testing procedures scheduled for my business?

Solutions to enhance recovery goals

Once you’ve identified areas of weakness, you can look for a remediation plan that takes into consideration all possible scenarios. This may include implementation of the following solutions:

  • offsite backup storage
  • media rotation services
  • inventory management of backup assets
  • professional data protection consulting

Serving businesses in Nashville for over 25 years, Richards & Richards offers a comprehensive suite of data protection services. For more information about how we can increase the scope of your disaster recovery goals, please contact us by phone or fill in the form on the page.

Free Shred Day

 







Free Shred Day!

Richards & Richards, in cooperation with the Nashville Better Business Bureau invites everyone, individuals and small businesses alike to destroy their confidential documents securely for one day only – at no cost!  This is part of the Better Business Bureau’s nationwide “Secure Your ID Days”.


Location:   1741 Elm Hill Pike, Nashville

Date:         Saturday, October 20, 2012

Hours:       9am – 1pm (PLEASE NOTE – NEW TIME)

What:        Free Paper Shredding!

There are over 300 identity fraud related arrests made every year. Over 300 more of identity thieves end up in prison.

Nearly 12 million people are affected by identity fraud each year and nearly 3 million of those identities are that of deceased people(yes, dead!). Seems like no one is safe from identity fraud.

Research conducted by Javelin Strategy & Research say that although the amount of money stolen due to identity fraud has remained steady, identity fraud itself has increased by more than 13% in the last year alone.

We want to help the community protect themselves from this type of theft.  So, pack up as much paper as you want – in boxes, cars or trucks and bring it to our location.  We’ll shred it all for free!

Note – This does not apply to boxes currently under management within the Richards & Richards records storage division.








Passwords

With all of the warnings we get about identity theft, how seriously do we heed those warnings? One of the most obvious ways to combat identity theft is by frequent password changes. Yet, how often does that happen?

Changing passwords is a chore. Most programs at your workplace need one. In order to get anything from a website you need one. You even need one to unlock your smartphone.

It seems to be a pain but changing your password should be a part of your normal procedures for both your work environment and home environment – especially if you do any on-line banking. Most experts recommend that you change your password every 90 days or so. But if this seems too much, I would recommend that every time you change the clocks for daylight savings time, you change your passwords (along with your fire alarm batteries). The password should include upper and lower case letters, numbers and some punctuation. These are the hardest passwords to figure out. Make sure you don’t base your password on any personal information, like family members or birth dates. There are programs that you can buy that will manage your passwords for you, so that all you have to know is one password. By changing your password regularly, you are taking an important step in keeping your personal information secure.

Getting your identity back after it’s been stolen can be a challenging thing. So, change those passwords.

A Successful Scanning Project Requires Professional Expertise

While paper may never entirely go away, technological advances have certainly made it easier to reduce the amount generated within the office environment. Desktop scanning devices enable one to easily convert a handful of hardcopy documents to digital images, and even ordinary printers are now equipped with scanning capabilities. These tools can certainly help save time and help businesses become better organized. It’s no wonder that many companies hope to go paperless altogether.

Scanning a file folder full of paper is not the same as converting your organization’s entire collection of records, however. Many companies begin large scale scanning projects only to abandon them shortly after they’ve begun. They simply don’t have the time, internal resources and expertise to achieve success with scanning projects of that magnitude.

It’s important to consider the various steps and factors that go into any scanning project so that your business doesn’t get in over its head. A systematic approach is necessary when dealing with corporate records which often represent your business’s most valuable assets. The problem with scanning projects is that important documents can easily be misplaced, mislabeled and misfiled. Keen detail needs to be applied in order to ensure that scanned records are properly sorted, labeled and indexed, both prior and subsequent to being converted to digital files. Additionally, a review process needs to be incorporated to make sure that all data is captured. It’s also imperative to plan how you’re going to manage your electronic documents.

In short, these kinds of precautions are probably not your organization’s core competencies. Some companies may try to skirt this reality by hiring seasonal or temporary staff to assist with scanning projects without realizing likely cost overruns or compromised data. They may not have the proper knowledge nor have your organization’s best interests in mind.

The best solution is hiring a professional document scanning partner who can implement the proper procedures, standards and expertise necessary for achieving success. Past performance, records and information management knowledge and the ability to provide a full scale document management solution are all key factors in deciding which scanning and imaging partner to choose.

Consider Richards & Richards: for over 25 years we’ve provided businesses in Nashville with comprehensive document scanning services. For more information about how we can help your organization achieve success with its next scanning and imaging project, please contact us by phone or fill in the form on the page.

Something to Consider Before You Retire: HIPAA

Congratulations! You’ve worked hard all these years and now it’s time to relax and sharpen that golf handicap. But before you hit the links in pursuit of a PGA card, you have some unfinished business to take care of. While you’re out on the golf course, your patients still need access to their healthcare records.

In essence, your responsibility to meet HIPAA requirements doesn’t end with your retirement. It’s still your duty to make sure that your former patients are able to request and receive their medical information as necessary. This can definitely present a challenge for closing your practice. As a result, in order to be compliant with HIPAA regulations, you need to consider where you store your records and who will protect and manage them.

Ultimately, you need to appoint someone to fufill patient records requests on your behalf. Finding the right person with whom to entrust that responsibility is no easy task. Fortunately, a professional records and information management company can make sure that you maintain compliance with HIPAA regulations well into retirement.

They’ll help implement an offsite solution for you that allows for the secure storage, tracking and quick retrieval of your patient files. Prior to the closing of your practice, your patients are notified where and how they can request and receive their patient healthcare information. They simply make a request directly to your chosen vendor for their patient healthcare records, which are then securely and efficiently delivered directly to them. It’s a simple process that requires no extra work on your part, so you can truly enjoy your retirement.

Richards & Richards has helped the healthcare industry in Nashville meet compliance regulations for over 25 years. To find out more about how we can help your medical practice, please contact us by phone or fill in the form on the page.

2013 Richards & Richards

1741 Elm Hill Pike Nashville, TN 37210-5717