Records Storage and Management FAQs

Here we share the answers to our clients’ most frequently asked questions about records storage and management. If you have a question we haven’t answered here, or if you would like more information, please complete the form on this page or call us at 615-242-9600. We’re always ready to help!


Q: How are barcode labels supplied?

Q: Do barcodes expire?
Q: Where should barcodes be placed on my records storage boxes?
Q: How does the barcode label correspond with the contents of the records storage box?
Q: How much do empty records storage boxes cost?
Q: Do you sell boxes by the bundle, and if so, how many records storage boxes are in each bundle?
Q: How many records storage boxes can I order?
Q: When will I receive the records storage boxes I order? Can I get my records storage boxes in the morning or in the late afternoon?
Q: How do I request that specific boxes from storage be destroyed?
Q: May I have a list of documents in storage with Richards & Richards?