Records Management Services


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Richards & Richards has been caring for our clients’ records with a personal touch since 1987, which is longer than any other company in the entire state of Tennessee.

As your most established records management resource, we are proud to offer the following services for your organization:

Each of these services is supported by range of complimentary document management solutions with options we tailor to your needs.

Secure Records Management and Storage

At Richards & Richards, we pride ourselves on keeping our clients’ confidential information secure and impeccably managed. Your documents are stored in our records center—a purpose-built facility featuring advanced security systems such as:

  • Internal and external surveillance
  • Secured entrance doors
  • Zoned, in-rack fire sprinklers

We use specially-designed, high-density shelving units to keep your records safe and organized. Our screened, fully trained records management staff can index, inventory and verify your records inventory. Strict chain of custody procedures are followed when handling, organizing and delivering your documents and files.

Your records storage boxes are identified by barcode only, and your boxes are separated and stored in different locations throughout our records center. No one can identify your company’s records just by looking at the boxes on our shelves. The location of each box is recorded in our records management software so the retrieval process is quick but your information stays secure.

Reliable and Efficient Business Records Management

As the first records storage provider to use barcodes in Tennessee and one of the first in the United States, Richards & Richards can manage your records more securely, accurately and efficiently than any of our competitors. You are given access to our advanced document management center software for continuous tracking of your files. Every document and file you store with us can be given a unique barcode so you have a comprehensive records inventory and document audit trail. We offer a secure web link that lets you:

  • View your records online
  • Assign retention schedules
  • Create customized reports
  • Verify and schedule secure document shredding

Everything you need to support your corporate document management program is just a click away. You can order materials and request pickup and delivery of your documents at any time. Whether after-hours, on a weekend, or during a holiday, your documents are delivered in as little as one hour. At Richards & Richards, we’re proud to say that from the moment you request your records, it only takes us four minutes pull them from their storage rack.

Our dedicated, Nashville-based team is always here to make sure you receive prompt, courteous and knowledgeable customer service.

For more information about our records management services, please contact us by phone or complete the form on this page.