Cloud Backup Services

Our Range of Cloud Solutions

Richards & Richards provides you with a range of four leading backup solutions. Our consultants work with you to determine the optimum solution to your needs.

Solution Name Description Applications
SMB Cloud SMB Cloud automates storage and retrieval of large data sets in any IT environment Designed to meet requirements of most businesses
Classic Cloud Legacy cloud storage program for out-of-support Microsoft
and other products.
A contemporary program for  backing up legacy programs and operating systems such as Windows XP and Server 2000
Big Cloud High speed cloud archive system for big data. File backup and restore for data amounts of  2Tb+. Affordable automated file backup and recovery system for electronic data that is not mission critical but required to be encrypted and stored offsite. A local onsite backup can also be created to meet HIPAA, SOX, FINRA and legal requirements.
NEO Cloud A full-featured cloud backup and disaster recovery solution that meets the most stringent compliance and business continuity requirements. Perfect end-to-end solution without the typical upfront software license fees and hardware costs.

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SMB Cloud

Since SMB Cloud was introduced in 2011, it has been turning cloud backup skeptics into believers. With lighting fast backup and recovery speeds, minimal resource usage and world class security, SMB Cloud automates storage and retrieval of large data sets in any IT environment. At the heart of the SMB Cloud backup engine is a leading delta technology which searches for changes at the file and block level to rapidly backup and restore large data sets. This breakthrough allows SMB Cloud to replace unreliable tapes, disks and USB drive to backup your business.Description

Ultra high speed cloud backup system. Leading delta backup for the fastest backup and restore.

Supported Platforms

  • Workstation and server backup from the same management
    console
  • Microsoft, Apple, Linux and many other operating systems
  • Open and locked file backup

Backup Location

  • Multiple location backup within the same cloud management system
  • Local backup NAS or USB device included for on-site restores

Security

  • Encryption system – Native language to Blowfish encryption

Resource Management

  • Rapid backup and restore with multi-threading and leading delta technology
  • Band width throttling, variable by days of week

Retention and Recovery

  • 14 day retention of daily backups, 28 day retention optional

Options

  • Bare metal restore to dissimilar equipment (brand new machine) available at additional cost per Microsoft server backed up, Includes image backup
Classic Cloud Backup

Don’t let the name fool you, the Classic Cloud backup solution has all the bells and whistles you would expect the latest business continuity software. In addition, it has the unique ability of backing up legacy programs and operating systems such as Windows XP and Server 2000. The Classic Cloud was born out of the need to service the aging infrastructure of businesses while providing the best-in-class security, business continuity and disaster recovery. For many implementations, Classic Cloud is coupled with our other products to address the needs of the overall IT environment.

Description

Legacy cloud storage program for out-of-support Microsoft and other products. It features lagging delta backup and restore.

Supported Platforms

  • Workstation and server backup from the same management console
  • Microsoft, Apple, Linux and many other operating systems
  • Open and locked file backup

Backup Location

  • Multiple location backup within the same cloud management system
  • Local vault with a 5 to 1 backup ratio included to NAS or USB device

Security

  • Double encrypted system – Native language to 256 encryption

Resource Management

  • Bandwidth throttling, variable by days of the week

Retention and Recovery

  • 14 day retention of daily backups, 28 day retention optional

Options

  • Bare metal restore to dissimilar equipment (brand new machine) available at additional cost per server backed up. Includes image backup
Big Cloud – Server Only Backup

Remote archiving and long-term backup of big data (more than two Terabytes) is a fast growing problem for companies who once relied on tape storage or even paper document storage to meet compliance requirements or exercise safe business practices. Big Cloud is an affordable automated file backup and recovery system for electronic data that is not mission critical but required to be encrypted and stored offsite. A local onsite backup can also be created to a NAS or USB device for redundancy to meet HIPAA, SOX, FINRA and legal requirements. Retrieving single files from the user interface is fast and easy through a management console capable of managing multiple server backups from a single interface.

Description

High speed cloud archive system for big data. File backup
and restore for large amounts of data (2Tb and up).

Supported Platforms

  • Server systems backup from Microsoft, Linux and many other operating systems
  • Open and locked file backup

Backup Location

  • 1 offsite and 1 onsite copy
  • Multiple location backup within the same cloud management system
  • Local backup NAS or USB device included for on-site restores

Security

  • Encryption system – Native language to 448 bit encryption

Resource Management

  • Rapid backup and restore with multi-threading and leading delta technology
  • User defined Agent throttling (CPU and bandwidth)

Retention and Recovery

  • 14 day retention of daily backups

Options

  • Onsite vault storage systems
  • Remote Private Cloud vault system
Neo Cloud Backup

As our flagship product, Neo Cloud is a full-featured cloud backup and disaster recovery solution that meets the most stringent compliance and business continuity requirements. Speed, security and simplicity are coupled with triple redundancy and bare metal restore features to eliminate the need for expensive appliances and complex software. Neo Cloud is a breath of fresh air for IT Directors and Consultants alike who have been searching for an end-to-end solution without the typical upfront software license fees and hardware costs.

Description

Ultra high speed cloud backup system. Leading delta backup for the fastest backup and restore.

Supported Platforms

  • Workstation and server backup from the same
    management console
  • Microsoft, Apple, Linux and many other
    operating systems
  • Open and locked file backup

Backup Location

  • Triple off site redundancy and onsite copy
  • Multiple location backup within the same cloud management system
  • Local backup NAS or USB device included for on-site restores

Security

  • Encryption system – Native language to Blowfish encryption

Resource Management

  • Rapid backup and restore with multi-threading and leading delta technology
  • Bandwidth throttling, variable by days of week

Retention and Recovery

  • 21 day retention of daily backups
  • Bare metal restore to dissimilar equipment (brand new machine) per server backed up on Microsoft systems only. Includes image backup

Options

  • Remote virtual server to maintain business continuity during a disaster recovery for Microsoft server systems.
Colocation and Data Center Solutions

What is Colocation?Colocation is the use of a multi-tenant data center facility to securely house critical IT equipment. The purpose is to place IT equipment in a facility that has better power, network, and security than the customer facility

Why use a data center?

  • Consistent power reliability
  • Network and access redundancy and availability
  • Physical access security requirements
  • Secondary sites for disaster recovery purposes
  • Regulatory and compliance needs

Your Benefits

  • Secure offsite location for critical data infrastructure
  • Natural disaster free, level 4 zone
  • Dedicated power supplies
  • Facility provided Generator and UPS power backup
  • Direct connect access to additional backup or data storage
  • 100% Up time SLA on all power circuits
  • Rack and Stack available
  • On-site tech support available
Our Data Center in Chandler, Arizona

Our data center is a state-of-the-art, Tier 3 facility designed to provide high availability, industry leading energy efficiency and unrivaled physical security. We deploy innovative designs in power distribution, cooling and facilities architecture to achieve up to 40% better energy efficiency than other centers.

Features at a Glance

  • Exceptionally secure, all concrete and steel dedicated computing suites
  • Located in the heart of Arizona’s high-tech corridor
  • High-efficiency, fully-redundant UPS and diesel generator backup power
  • Served by major national fiber optic and network service providers
  • High capacity, modern power grid
  • Highly efficient dedicated cooling systems < 1.25 PUE
  • 100% free air capability
  • Up to 225KW installed IT load capacity per suite (~600W per sq. ft.)
  • Independent inert gas fire suppression system in each suite
  • Co-Location Racks

Lobby

  • 24-hour physical security monitors all cameras, door position and badge access areas
  • Redundant off-site monitoring of all security systems
  • Camera on each doorway
  • Door entrance to data center requires two-factor authentication consisting of biometric hand scan and security code
  • Biometric hand scanner verifies unique hand geometry image and a heat signature before allowing entry into data center

Physical Specifications

  • All concrete and steel construction
  • Secondary concrete perimeter wall
  • Single row of 20 45U high density 19” server racks
  • Isolated hot and cold aisles

Electrical & Cooling

  • Up to 225KW IT load per suite (~600W per sq. ft.)
  • 2N redundant electrical feeds with separate individually metered panels
  • Up to 60 tons of dedicated redundant ultra-efficient DX cooling
  • 100% free air capability based on outside conditions
  • Better than 1.25 PUE

Fire Suppression

  • Independent clean agent based suppression system in each suite
  • No water-based fire sprinklers

Management & Control

  • Customer management of environmental settings (temperature, humidity, outside air control), physical access and security cameras and customer monitoring of power usage
  • Shared Infrastructure
  • Man-trap access with anti-tailgating system
  • 24×7 on-site security and monitoring of data center systems
  • Internet cafe with public Wi-Fi
  • High-efficiency, fully-redundant UPS and diesel generator power backup facility
  • 2N power utility feeds with on-site substation capacity