Our pickup happened exactly on schedule and the team was very professional and quickly loaded all our file boxes to be shred and picked up aged computer tower and laptops for recycling. Couldn't be happier with the service.
Richard and Richards was so easy to work with. They responded quickly and worked with our schedule. They were earlier than they said they would be which was nice. The service guy was fantastic and even asked if wanted to see how the truck worked on shredding. Their prices were so much more affordable than the other 2 places I called for a quote. Definitely will use them again in the future.
Richards & Richards were great to work with all around. They clearly communicated what to expect and followed through on time and with no surprises. The price was more than fair for our shredding project here at Donelson Presbyterian Church. We would use them again!!!! Highly recommend them!
Richards & Richards were fabulous to us at ISDA. You call and immediately get an answer from an actual person who knows what they are talking about. They were so quick and efficient - we arranged for a pick up that week for confidential documents to be shredded and were beyond pleased with the service received. HIGHLY recommend.
We had almost 70 boxes of medical records in an attic at our business. We called to initiate business, and they came the next week. The price quoted was very reasonable, and the gentlemen who came were very respectful of a business office atmosphere. They took less than 1 hour to get everything down and out. I would definitely use this business again!
Richards and Richards is an excellent service. They will accommodate any reasonable request - from changing delivery/pick-up dates to assistance with providing the certification of the proper destruction of the material. I will absolutely use them again and would recommend them highly to anyone needing shredding services.
We had a great experience with Richards & Richards. They came to our office to pick up years worth of paperwork. They were prompt and very polite when they came. Working with the office staff has been very pleasant. Thank you for helping us!
We've used another shredding service for years and the service has been less than satisfactory due to the lack of communication between the reps, dispatch and drivers. We reached out for a quote from Richard & Richards and were immediately impressed with the communication and prompt response. We are looking forward to working many years with Richards & Richards if what we've experienced so far continues to be the standard level of service.