Notice of Reduced Service due to COVID-19

UPDATE – RICHARDS & RICHARDS ON REDUCED SERVICE, NOT CLOSING

We are all experiencing very challenging times as a result of the ongoing Coronavirus/COVID-19 situation. Richards & Richards is working with local guidelines and has been informed that we are allowed to continue services on a restricted basis.

We are working harder than ever to assure business continues as usual to avoid any interruptions in service.

  • We are open for business and plan to continue our operations for as long as our customers stay open for business and we are permitted to operate.
  • At this time, due to recent restrictions in Tennessee, we are only permitted to provide secure destruction services to assist our healthcare and banking clients maintain their compliance and secure disposal. Other businesses that are currently on the “open” list will also be serviced.
  • On a daily basis we will contact customers’ locations for the following day to verify service and check on any modified service protocols.
  • Our staff has been provided with a hygiene and cleaning protocol to keep them and our customers safe. Gloves, wipes and hand sanitizer are in every truck for frequent use.
  • We are carefully monitoring the health of our staff. No one will be permitted to service our clients or work in our offices if they are experiencing cold or flu-like symptoms.
  • If your company has employees working from home, please remind them of the importance of document security. Employees can store sensitive materials while working at home and place the documents in your locked collection containers for destruction when you re-open. Reminding employees of the importance of document security is critical to keeping your confidential information out of the wrong hands.

As the situation continues to change, we will be sure to communicate any changes in our support of your business. Please contact our office at orders@richardsandrichards.com with any questions.

Our highest priority is the safety and security of your business and we truly appreciate the trust you place in our team and our company. Please stay safe during this time.

Thank you,

Bowman Richards

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