Medical Records Management

Managing medical records requires an unparalleled level of regulatory compliance. Stringent security measures are required for the management of electronic records as well as the storage and destruction of paper documents.

Whether you are medical professional who is currently practicing or are planning to retire, Richards & Richards can help. Our full-service medical records management solution includes:

  • HIPAA-compliant medical record storage
  • Patient record coordination and processing
  • Medical record scanning and conversion
  • Secure NAID AAA Certified records destruction

Partner with us for an established and trusted medical records management resource.

Secure Medical Records Storage

At Richards & Richards, our records center is a safe, secure and HIPAA-compliant facility so you can be confident that your documents will be well taken care of. Designed with advanced technology and built specifically for storing records, our document storage facility features:

  • Internal and external surveillance systems with monitoring
  • Secured entrance doors
  • Zoned fire detection
  • In-rack fire suppression systems

Only pre-approved individuals who have signed confidentiality agreements are granted access to the building. Your records are stored on high-density shelving and identified only by barcode to maintain the utmost privacy for protected health information (PHI).

Patient File Management

Richards & Richards’ medical records management service offers unparalleled security, accuracy and efficiency. Your patient files are picked up, inventoried and indexed to your specifications. You are given access to our advanced document management center software for continuous tracking of your files. Every patient record stored with us receives a unique barcode so you have a comprehensive records inventory and document audit trail. Our advanced document management center software offers a secure web link that lets you:

  • View your records online
  • Assign retention schedules
  • Create customized reports

You have 24/7 access to your medical records inventory and copies are made available to your patients at your request.

Medical Records Conversion

Richards & Richards makes digitizing your medical records an easy, secure, hassle-free process. Our screened document scanning technicians handle the entire imaging process for you. Once your records are scanned into our online, proprietary document management platform, RRDocs, they are easily accessible to you from any computer. If you have software already, we can work with you to provide images in a workable format in your system.

Medical Records Destruction

Our NAID AAA Certified shredding services prevent medical identity theft and help your healthcare practice meet HIPAA compliance requirements. We notify you as soon as your patient records reach the end of their required retention periods. When you give the okay, our state-of-the-art, industrial shredding equipment shreds your files into tiny, unrecognizable particles. The entire paper shredding and media destruction process is recorded to video and stored for 90 days, and we provide a Certificate of Destruction that proves your compliance with HIPAA privacy and security requirements.

Making your job easier is our top priority. And when it comes to medical records management, no one helps you securely inventory, convert, access and destroy records like Richard & Richards.

For more information about our medical records management services, please contact us by phone or complete the form on this page.